Architecture management
Ensures the overall design and structure of an organisation's systems aligns with its business strategy.
Practices Catalogue
Discover how DataForge aligns practices, processes, and partner tooling to deliver measurable value across your digital transformation roadmap. Browse all 34 practices below.
Capability Mapping
Service Design
Change Enablement
Availability management
Ensures that services deliver agreed levels of availability to meet the needs of customers and users.
Business analysis
Analyses business processes to identify improvements and new opportunities for business benefits.
Capacity and performance management
Ensures that services and service components have the capacity and performance to meet current and future demand.
Change control
Ensures changes are controlled and managed to minimise impact on services.
Continual improvement
Aims to align the organisation's practices and services with changing business needs through ongoing improvement of products, services, and practices.
Deployment management
Moves new or changed hardware, software, documentation, processes, or any other component to live environments.
Incident management
Manages the lifecycle of incidents to ensure service restoration as quickly as possible.
Information security management
Protects the organisation's information, ensuring its confidentiality, integrity, and availability.
Infrastructure and platform management
Ensures the proper operation of the organisations infrastructure and platforms.
IT asset management
Ensures the organisation's assets are managed from acquisition to disposal.
Knowledge management
Ensures that information is available and usable when needed, and that knowledge is created, shared, and maintained.
Measurement and reporting
Supports good decision-making by providing accurate and timely information.
Monitoring and event management
Monitors services and components to ensure their performance, and manages events to maintain service operations.
Organisational change management
Ensures that changes in an organisation are smoothly and successfully implemented, achieving lasting benefits.
Portfolio management
Ensures the organisation has the right mix of programmes, projects, products, and services to execute its strategy.
Problem management
Manages the lifecycle of problems to prevent incidents and minimise their impact.
Project management
Plans and manages projects to achieve specific objectives within constraints such as time, cost, and resources.
Relationship management
Establishes and nurtures the links between the organisation and its stakeholders.
Release management
Makes new and changed services and features available for use.
Risk management
Identifies, assesses, and controls risks to the organisation's operations and services.
Service catalogue management
Ensures that service catalogues are accurate and available to those authorised to access them.
Service configuration management
Ensures that accurate and reliable information about the configuration of services is available when needed.
Service continuity management
Ensures that the organisation can provide a minimum agreed service level in case of a disaster or major incident.
Service design
Designs services to meet business needs.
Service desk
Provides a single point of contact for users and manages incidents and service requests.
Service financial management
Supports the organisation's strategies and plans for service management by ensuring the financial resources are managed effectively.
Service level management
Ensures that service levels are agreed upon and met.
Service request management
Manages the lifecycle of all service requests.
Service validation and testing
Ensures that services and service components meet their specifications and requirements.
Software development and management
Ensures that applications meet internal and external customer needs.
Strategy management
Defines the organisation's direction and allocates resources accordingly.
Supplier management
Ensures suppliers and their performances are managed to support seamless provision of quality products and services.
Workforce and talent management
Ensures that the organisation has the right people with the appropriate skills and knowledge to meet its objectives.
No practices match that search. Try a different term.
Partner Ecosystem
Browse all solutions
Open any practice above to see the platforms we implement for it, or browse the full solutions catalogue.